Privacy Policy

Please read these Terms of Service ("Terms") carefully before using the website or services of Vazquez and Son Construction("we," "us," or "our"). By accessing our website or scheduling any service with us, you agree to be bound by these Terms. If you do not agree, please do not use our website or services.

1. Services Provided

Vazquez and Son Construction provides mobile automotive repair and maintenance services in Alden, NY and the surrounding Erie County area. Our services include, but are not limited to, oil changes, brake service, engine diagnostics, battery replacement, tune-ups, tire services, belt and hose replacement, routine maintenance, and complex repairs performed at the customer's location.

All services are subject to availability and our mechanics' assessment of whether a repair can safely and effectively be performed on-site. We reserve the right to decline or defer any service we determine cannot be completed safely in a mobile setting.

2. Appointments and Scheduling

Service appointments are scheduled by phone or through our website contact form. We will make reasonable efforts to accommodate your requested date and time; however, all appointments are subject to availability and confirmation by our team.

We ask that you provide accurate information about your vehicle and the nature of the issue when scheduling. Inaccurate or incomplete information may affect our ability to complete the service at your location and may result in rescheduling or additional charges.

If you need to cancel or reschedule an appointment, please notify us as soon as possible. Repeated last-minute cancellations or no-shows may result in a cancellation fee or refusal of future service.

3. Pricing and Payment

All pricing is provided as an estimate before work begins. Final pricing may vary based on actual parts required, labor time, or unforeseen complications discovered during the repair. We will notify you of any significant cost changes before proceeding.

Payment is due upon completion of service unless other arrangements have been agreed upon in writing. We reserve the right to require a deposit for certain services or parts orders.

We are not responsible for additional repairs that may be needed beyond the originally quoted scope of work.

4. Customer Responsibilities

By scheduling a service, you represent and warrant that:

You are the owner of the vehicle or have authority to authorize repairs on the vehicle.

You will provide a safe, accessible, and legal location for our mechanic to perform the service.

You will be available or have an authorized adult present at the service location at the agreed appointment time.

All information provided about your vehicle and its condition is accurate to the best of your knowledge.

5. Warranty and Workmanship

We stand behind the quality of our work. Parts and labor warranties vary by service type and part manufacturer. Please ask our team about the applicable warranty for your specific repair at the time of service.

Warranty coverage does not apply to issues resulting from customer misuse, pre-existing conditions unrelated to the service performed, or damage caused after the service is completed.

6. Limitation of Liability

To the fullest extent permitted by applicable law, Vazquez and Son Construction shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from the use of our services or website, including but not limited to loss of use of a vehicle, towing costs, rental costs, or any other incidental expenses.

Our total liability to you for any claim arising out of or relating to our services shall not exceed the amount paid by you for the specific service giving rise to the claim.

7. Intellectual Property

All content on this website — including text, images, graphics, logos, and design — is the property of Vazquez and Son Construction or its content suppliers and is protected by applicable intellectual property laws. You may not reproduce, distribute, or create derivative works from any content on this site without our prior written permission.

8. Website Use

You agree to use this website only for lawful purposes. You may not use our website in any way that could damage, disable, overburden, or impair its operation, or interfere with any other party's use and enjoyment of the site. Automated scraping, data harvesting, or unauthorized access to our systems is strictly prohibited.

9. Third-Party Links

Our website may contain links to third-party websites for your convenience. We do not endorse and are not responsible for the content, privacy practices, or accuracy of any third-party websites. Accessing third-party links is at your own risk.

10. Governing Law

These Terms shall be governed by and construed in accordance with the laws of the State of New York, without regard to its conflict of law provisions. Any disputes arising under these Terms shall be subject to the exclusive jurisdiction of the state and federal courts located in Erie County, New York.

11. Changes to These Terms

We reserve the right to modify these Terms at any time. Changes will be effective upon posting to our website with an updated "Effective Date." Your continued use of our website or services after any changes constitutes your acceptance of the new Terms. We encourage you to review these Terms periodically.

12. Contact Us

If you have any questions about these Terms of Service, please contact us:

Phone: (669) 900-3405